Support

Quintessential accepts all major credit cards including Visa, MasterCard, American Express and JCB.

For online orders, you will be emailed at time of shipment with shipping confirmation and tracking information. You can track your order at www.singpost.com

Yes, you can WhatsApp Bina at +65 9787 1026 and Sharon at +65 9661 1443 for any enquiry.

No

If you are ordering an item as a gift, please be sure to inform us and we can include a gift note to the recipient. We will not include the original invoice.

All Quintessential products are handmade in Asia. As each piece is handmade, there may be a slight colour and grain variation in the leather used and minimal tonal variations in the colour of the beads. We proudly offer a guarantee that every Q purchase meets our high standards of quality. Please inform us within 48 hours of receiving your shipment if the item delivered is structurally unsound or has any other manufacturing defects. Please email or WhatsApp a picture of the flaw. Please direct any inquiries about any of the above to bina@quintessential.com.sg and sharon@quintessential.com.sg