Quintessential accepts all major credit cards including Visa, MasterCard, American Express and JCB.
How do I track my order?
For online orders, you will be emailed at time of shipment with shipping confirmation and tracking information. You can track your order at www.singpost.com
Can I order from Quintessential via WhatsApp?
Yes, you can WhatsApp Bina at +65 9787 1026 and Sharon at +65 9661 1443 for any enquiry.
Does Quintessential charge sales tax?
No
A SPECIAL NOTE TO THOSE ORDERING A GIFT
If you are ordering an item as a gift, please be sure to inform us and we can include a gift note to the recipient. We will not include the original invoice.
GUARANTEE
All Quintessential products are handmade in Asia. As each piece is handmade, there may be a slight colour and grain variation in the leather used and minimal tonal variations in the colour of the beads.
We proudly offer a guarantee that every Q purchase meets our high standards of quality. Please inform us within 48 hours of receiving your shipment if the item delivered is structurally unsound or has any other manufacturing defects. Please email or WhatsApp a picture of the flaw.
Please direct any inquiries about any of the above to bina@quintessential.com.sg and sharon@quintessential.com.sg
Free local shipping
We offer free local shipping across Singapore.
Customer care
Call us at
+65 6738 4811 or email us at bina@quintessential.com.sg or sharon@quintessential.com.sg